For owners whose vet has suggested swimming, or who need to know whether a referral is required before booking.
If your vet has mentioned swimming or hydrotherapy as part of your dog's recovery or management plan, the next step can feel unclear — do you need a formal referral letter, can you just book, and what should you tell us when you do? This guide walks through the practical side of that process.
We're a swimming and hydrotherapy pool, not a veterinary practice, and we always work alongside your vet's advice rather than in place of it. For any dog recovering from surgery, or with a diagnosed condition affecting joints, spine or mobility, vet clearance before swimming is essential, and we'll ask about that at the point of booking.
For dogs without a clinical issue — a fit, healthy dog wanting exercise or fun in the water — there's no referral needed at all. The distinction below covers which category your dog falls into and what to have ready when you get in touch.

Not every swimmer needs a vet's sign-off. If your dog is fit, has no current injury and no diagnosed condition affecting mobility, joints or the spine, you can simply book a session — Owner In Pool, Group Classes or Swim Coach are all open to healthy dogs without any paperwork.
Vet clearance becomes essential where a dog is recovering from surgery, has a diagnosed condition such as a cruciate injury, arthritis, hip or elbow dysplasia, spinal issues including IVDD, or any other clinical problem a vet is actively managing. In these cases we ask that you've had the go-ahead from your vet to begin water-based exercise before the first session.
Your vet knows the specifics of your dog's case — how far along a healing tendon is, whether a spinal condition is stable, what movement is currently safe. We don't have access to that clinical picture, so we rely on you and your vet to confirm swimming is appropriate before we plan a session around it.
This isn't about box-ticking. A dog cleared too early for water exercise after surgery, or swum before a spinal condition has settled, can be set back rather than helped. Working from your vet's clearance means the session is planned with the right level of caution from the very first minute in the water.
You don't need a formal letter on headed paper for most cases — a verbal confirmation from your vet that swimming is appropriate, relayed to us when you book, is usually enough. If your vet has given you specific instructions (for example, no more than gentle paddling for the first few sessions, or avoid the right hind leg bearing full weight), pass those on too, since they shape how we run the session.
Some vets or referral practices do provide a written summary, particularly after major orthopaedic or spinal surgery, and if you have one it's useful to bring along, but it isn't a strict requirement for every case — the key thing is that clearance has actually been given, however it's communicated.
The more detail you can give us up front, the better we can plan the session. This is especially true for the first swim after any clinical event.
Swim Coach, where one of our team is in the water with your dog throughout, is generally the better fit for a first post-operative or clinical swim, since it means an extra pair of hands supporting your dog rather than just you managing everything alone in the water.
Once your vet and you are both comfortable with how your dog is responding, some owners move to Owner In Pool for ongoing sessions, particularly for longer-term conditioning rather than acute recovery. Weighty Woofers, with its free weigh-in, is worth considering too if weight is a contributing factor in the underlying condition, as it often is with joint problems.
We always ask about injuries, surgery and diagnosed conditions before a session, precisely so nothing gets missed. But it helps enormously if you raise it yourself at the point of booking rather than waiting to be asked, particularly if it isn't visually obvious — a dog can look sound while still recovering internally from surgery or managing a condition like early-stage arthritis.
If in doubt, call us on 07359 881320 before booking and talk it through. We'd always rather have the conversation up front than plan a session without the full picture.
Not usually. Verbal confirmation from your vet that swimming is appropriate, passed on to us when you book, is generally sufficient — though a written summary is useful if your vet provides one.
No. Fit, healthy dogs without a diagnosed condition can book directly without any vet involvement.
This depends entirely on the surgery and your vet's assessment of healing. Always get specific clearance from your vet before booking a post-operative swim.
Pass them on when you book — for example, limited weight-bearing or a time cap — so we can plan the session around them.
Swim Coach is usually the better starting point, since one of our team is in the water with your dog throughout the session.
Call us on 07359 881320 with your vet's guidance to hand, and we'll plan a session around it.
For owners whose dog is recovering from an operation.
Use caseFor owners of dogs recovering from cruciate ligament injury or surgery, looking for vet-approved exercise options.
ProcessFor owners who have heard the term and want a clear, jargon-free explanation.